In the midst of the COVID 19 situation, as people are struggling to come to terms with this pandemic, we at Bairaha fully understand the concerns and difficulties people are facing right now. Stepping out of the house has been difficult for the past month and a half and getting groceries and daily essentials delivered has been a great struggle for many.
This is why Bairaha, as a responsible company, decided to bring frozen Bairaha products right to the doorstep of our customers. We put out a message on our official Facebook page regarding the same, instructing our customers to contact our delivery agents via Whatsapp to place their orders. Our team has been working tirelessly to keep up with the orders and deliver it within 1 to 3 days as promised. While orders will be delivered on a first come first serve basis, we made sure that all orders given were fulfilled within the time period specified.
All the frozen chicken packs are pre-weighed to have a minimum weight of 2.3 kg and if there are any reductions in the weight, we instructed our customers to inform us promptly and request for a refund.
Since safety is of paramount importance with COVID 19, we undertook stringent measures to ensure the safety of our staff as well as our valued customers during the delivery of goods. However, owing to the prevailing situation, there are some inevitable limitations but we assure you that we are trying our best to provide the best level of service to our customers. If there are any inconveniences, we ask you to bear with us.
To further make things more convenient for our customers, we offer free delivery of products. We are very pleased with the feedback we have received from our customers, some of which as follows:
Quick to respond when an order is placed. Quick delivery. I placed several orders. Satisfied.
Excellent service I received within 24hrs
I must say Bairaha products and service is really good. I been ordering chicken only from them. Their prices are fair, freshness and quality are always very good. Was able to try out those sausages and meat balls packs too. They were really good. Once we come out of this lets hope you guys still do this delivery service on your own or with Pickme.
Excellent service I received my orders within 3 hours
Fantastic service., keep it up Bairaha
I ordered received within the day, which I never expected, great service
Thank you for your amazing feedback. We look forward to serving our customers better. In the meantime, we hope everyone is keeping well and safe!